Welcome to R. K. Instruments & Controls

Owner's Statement

The one decade of business at R. K. Instruments & Controls is an evolvement of engineering based trading culture, which has enabled customer relationship management to be well established. It is proud moment to be known as an organization which has very strong and wide engineering base. It has taken persistent efforts as part of vision to take this organization to this level. This is an advantage which shall never be compromised. We can only develop on this strength and move further up the ladder. We have also proved our credentials to our suppliers that we are performance based organization with strong process in place. The future challenges of attracting and retaining engineering talents is not going to be easy one, but we have never had it easy in our growth.We now need to deliberately plan and move towards engineering solutions provider and not product seller. It is this endeavour of us which will take us to newer levels, from where we shall never look back.

Trading (R K I C) :

R. K. Instruments & Controls is in the field of trading. R K I C imports burner accessories and spares from European Countries and sells it locally. R K I C also provides accessories and spare parts for different burners and maintains an inventory to provide emergency support to all our valued users. R K I C also continuously develops vendor and contractual support for local Accessories for Burners such as Burner Mountings, Gas Flow Meters, Gas Trains,Gas Regulators,Gas Filters, Control Panels, Ring Main Systems, Blowers, Cable Laying, Motor Rewinding, Controller Repairs, Piping and Ducting Installation, Instrumentation Support, Heat Tracing, Air Preheater etc to help customers to reduce the time and cost of over all set-up.

Knowledge For Success :

Success depends primarily upon knowledge and its application. Knowledge does not mean only general knowledge, but also includes knowledge of product, social sciences, psychology and knowledge of management techniques. Therefore, need to acquire knowledge and applying it correctly is of paramount importance. In a competitive world, degree of success depends upon the application of the relevant knowledge for providing service and producing results. Today's knowledge becomes obsolete as a result of new inventions, discoveries and developments. It is necessary to know what knowledge should be acquired, to ensure that it is useful for providing goods or services needed in the market. Prosperity follows proficiency and knowledge is the key to high proficiency. Correct knowledge provides cutting edge in the present competitive scenario.We are always in touch with latest developments worldwide and deliver the state of the art technology to our customers. Our mission is to continuously improve all our business processes and productivity to achieve a level of excellence that is vastly superior to all others in the industry. Our business is to deliver the highest level of satisfaction to our customers and all those concerned.

Quality Policy :

We, at R K I C are committed to our customers, to deliver the products and services, satisfying, stated and implied needs, continually through: Appropriate technology. Documented quality system in line with specifications & quality standards. Operational excellence. Quality/consistency, in every stage of production, timely delivery, and after sales service are back bone to our success. To achieve this, we create an environment that encourages our employees and suppliers to prevent defects.

Vision:

To provide the highest quality of products and services that combine performance with value pricing while establishing a long standing successful relationship with our customers and suppliers. To constantly strive to meet and exceed our customer needs and expectations of quality, price, service and energy solutions. To stay ahead of the competition by introducing new products and services based on the current needs of our customers and changing market demands.

Mission:

To provide work environment where our employees can meet their fullest potential to serve our customers and thrive in an atmosphere of excellence while doing the same. Striving to set the industry standards in offering the best service and maintaining a superior level of integrity in interactions with our customers while conducting our business as model corporate citizens.